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Digital Support Services

Core content

All students will develop a general understanding of digital: 

  • how digital technologies impact business and market environment
  • the ethical and moral implications of digital technology
  • using data in software design
  • using digital technologies to analyse and solve problems
  • digital environments, including physical, virtual and cloud environments
  • legal and regulatory obligations relating to digital technologies
  • the privacy and confidentiality of personal data
  • the technical, physical and human aspects of internet security
  • planning digital projects
  • testing software, hardware and data
  • digital tools for project management and collaboration

They will also learn about topics specific to digital support services, including:

  • roles within the digital support services sector
  • communication in digital support services
  • fault analysis and problem resolution

Options to specialise

In addition to the core content, each student must choose one of the following specialisms:

  • digital infrastructure
  • network cabling
  • unified communications
  • digital support

Detailed course specification and outline

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