Management and Administration
Core content
Students will develop an understanding of a broad range of issues relevant to the sector, including:
- business context – an overview of organisational cultures and values, different types of internal and external stakeholder, different forms of governance and the impact of organisations on society and the environment
- project and change management – an understanding of the common change management theories and models and how to support and improve projects
- business behaviours – the importance of good communication and adapting social communication styles to professional standards and according to purpose, medium and audience
- quality and compliance – the importance of maintaining and improving quality in all aspects of public and private sector organisations
Options to specialise
In addition to the core content, each student will also complete at least 1 module of occupation-specific content:
- Business support
- Business improvement
- Team leadership and management
Awarding Organisation resources
City & Guilds has developed a wide range of resources to help providers to deliver the Management and Administration T Level.
Approval and quality assurance
- Support to help providers through the approval process can be found here.
Registration, entries and results
- Information on how to register learners for their T Level as well as how to make bookings for the correct assessment series can be found here.
Teaching, learning and planning resources (found in the teaching, learning and planning resources tab of this page)
- Essential guidance and information for the planning, delivery assessment and administration of the T Level TQs, including key dates schedules and Higher Education information.
- Past papers, mark schemes and chief examiner reports for core and occupational specialisms (also includes specimen papers and mark schemes)
- Example Employer Set Projects, with briefs, tutor guidance and mark schemes
- Guidance on how to deliver and mark assessments which form part of the T Level technical qualifications (found in the assessment guidance tab of this page)
Tutor and learning materials (found in the curriculum delivery planners and tutor resources tabs of this page)
- For both the core component and occupational specialist component, including curriculum planners, schemes of work and worksheets.
Video Resources
City & Guilds has a selection of on-demand webinars that you can find below. A number of the webinars were recorded before the recent core exams and ESP decoupling confirmation. Please watch this short video before watching any of the on-demand events.
- Management and Administration T Level introduction. Watch the video here and find the slides here.
- Curriculum planning. Watch the video here, find the slides here and find the sample curriculum plans here.
- Preparation for core exams and assessments. Watch the video here and find the slides here.
- Preparation for the Employer-Set Project assessment. Watch the video here and find the slides here.
- Preparation for Occupational Specialism assessments. Watch the video here and find the slides here.
Other resources include:
- Skills England progression profiles
- Business improvement
- Team leadership/management
- Business support
- Information management
- Occupational Maps: Skills England
AoC resources
Please find AoC's resource depository here.
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