Cookies
Cookies are files saved on your phone, tablet or computer when you visit a website.
We use cookies to store information about how you use the website, such as the pages you visit.
Google Analytics cookies
We use Google Analytics to measure how you use this website so we can improve it based on user needs. We do not allow Google to use or share the data about how you use this service.
Google Analytics sets cookies that store anonymised information about:
- how you got to the website
- the pages you visit on the website and how long you spend on each page
- what you click on while you're visiting the website
Cookie details
| Cookie name | Cookie purpose | Cookie duration |
|---|---|---|
| _ga | This helps us count how many people visit this website by tracking if you've visited before. | When the browsing session ends |
| _gid | Stores and updates a unique value for each page you've visited to help us improve your experience. | 1 day |
Cookies we cannot disable
These include:
- essential cookies do things like remember the notifications you've seen so we do not show them to you again
- cookies that ensure the platform we’ve used to build this sites works properly
They always need to be on.
Cookie details
| Cookie name | Cookie purpose | Cookie duration |
|---|---|---|
| __cfruid , __cfduid | This cookie is a part of the services provided by Cloudflare, including load-balancing, delivering website content and serving DNS connection for website operators. | Session |
| __cf_bm | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on how it's being used. | 1 day |
| AnalyticsConsent | Allows us to track whether you have opted in or out of analytics tracking. | 1 year |
| seen_cookie_message_help | Tracks whether the cookie message has been seen and dismissed so that we do not show it again. | 1 year |
| _help_center_session | Stores a unique session key for the Help Center product. | Session |
| _zendesk_authenticated | Tracks whether a user is logged in or not. | Session |
| _zendesk_cookie | Stores settings information for various features. | 20 years |
| _zendesk_session | Stores a unique session key for the Zendesk Classic application. | Session |
| _zendesk_shared_session | Stores a unique session key for a session shared across Zendesk products. | 1 day |
| wsid | Stores user’s session id for authentication and resuming sessions. | Session or 30 days |
| ZD-referrerPolicy | Stores referrer tags. | Forever (unless purged through normal browser activity) |
| ZD-zE_oauth | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | Sets the time when a page loads. |
Forever |
| ZD-settings | Stores a hash of settings so that we don't keep sending blips after the initial one. |
Forever |
| ZD-suid | Session id for pathfinder. |
20 minutes |
| ZD-buid | Collects machine ID. | Forever |
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